The Restaurant Triage Protocol™ | Free 4-week course with Donald Burns

STOP THE BLEEDING. ONE STEP AT A TIME.

The Restaurant Triage Protocol™ is a free 4-week course for restaurant owners who are struggling, with 4 weeks of LIVE training with Donald Burns. Join here and you also get the printable Triage Workbook. Same free course, with the worksheets in your hands from day one.

LIVE: Oct 28 · Nov 4 · Nov 11 · Nov 18, 2026
Every Wednesday at 1:00 PM PT

Enter your name and email. You get the course, the live call schedule and the printable Triage Workbook (fillable PDF).

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JOIN THE FREE COURSE

Limited to 50 seats. Once they are filled, owners join the waitlist.

3,300+

Restaurants coached in 24 countries

46 years

In the restaurant industry

17 years

As The Restaurant Coach

Bestselling author

THE FOUR WEEKS, IN THE ORDER I WORK

When a restaurant is struggling, everything feels urgent. Triage puts it in order. Each week is one step, with its own worksheet in the workbook. Each step looks at your People, your Product and your Process.

WEEK 1 | OPEN THE AIRWAY: CASH FLOW

LIVE Wed, Oct 28, 1:00 PM PT

First question: can you make it through the next 13 weeks?

We map what is coming in and what is going out, week by week.

People: who sees the cash numbers, and how often.

Product: which menu items bring in cash fastest.

Process: one weekly cash check you can keep.

Worksheet: Cash Flow Survival Test (13-week forecast).

WEEK 2 | STOP THE BLEED: BUDGETS AND P&L VARIANCE

LIVE Wed, Nov 4, 1:00 PM PT

Once you can breathe, we find where money leaks.

We compare what you planned to spend with what you spent.

People: labor scheduled against sales.

Product: food cost against what it should be.

Process: one line on the P&L you review every week.

Worksheets: Profit Leak Check, Schedule Analyzer.

WEEK 3 | RESTORE CIRCULATION: MARKETING

LIVE Wed, Nov 11, 1:00 PM PT

With leaks slowing, we get the right guests coming back.

We look at what brings guests in and what brings them back.

People: how your Service Team turns a first visit into a second.

Product: the dishes guests talk about.

Process: one marketing action you repeat every week.

Worksheet: Break-Even Calculator (so you know how many guests the week needs).

WEEK 4 | OWN THE RECOVERY: YOUR 90-DAY ACTION PLAN

LIVE Wed, Nov 18, 1:00 PM PT

We connect the priorities in a 90-day action plan with clear ownership and numbers to watch.

People: what your Leadership Team owns from here.

Product: what stays, what changes on the menu.

Process: the weekly rhythm that keeps you out of the emergency room.

Worksheet: Restaurant Triage Scorecard.

The Restaurant Coach®

The Restaurant Triage Protocol™ Workbook

PRINT IT. WRITE IN IT. IT WORKS WHEN YOU FILL IT OUT.

The Triage Workbook is a fillable PDF. Type in it or print it and use a pen. These are the same tools I use with owners.

01Cash Flow Survival Test: a 13-week forecast of cash in and cash out, so you see trouble before it arrives.
02Profit Leak Check: turns "it's only a point or two" into the dollar figure it costs you this year.
03Schedule Analyzer: lines up your labor schedule against your sales, shift by shift.
04Break-Even Calculator: the sales number your restaurant needs to cover the week.
05Restaurant Triage Scorecard: one page that shows where you stand on Airway, Bleeding and Circulation.

"You cannot fix what you refuse to see. And most of what is costing you money lives below the waterline."Donald Burns, Below the Waterline (p. 7)

WHO'S RUNNING THE CALLS

Donald Burns is The Restaurant Coach. He is a former USAF Pararescueman with 46 years in the restaurant industry and 17 years as The Restaurant Coach. He has coached 3,300+ restaurants in 24 countries and is an 8X bestselling author.

He runs triage the way he learned it: stay calm, find what matters most, fix that first.

FOUR WEDNESDAYS. ONE PLAN.

I really want to help independent restaurant owners.

That's why the Restaurant Triage Protocol™ is free.

LIVE every Wednesday at 1:00 PM PT: Oct 28, Nov 4, Nov 11 and Nov 18, 2026.

Bring your numbers and your questions.