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When employees are in roles that leverage their natural strengths and abilities, they’re better able to focus on the task at hand instead of the stress of flexing (or flattening) themselves to fit the demands of the job. This also frees employees to seek opportunities on other projects and initiatives outside their day-to-day, bringing them closer to their employers’ business results and the mission. The more involved and bought-in employees are, the higher their engagement.

As an added bonus, behavioral assessments allow employers to create an interview shortlist; this decreases time spent sifting through resumes and screening candidates by phone.

The hospitality companies who top the “best hospitality companies to work for” list all have one thing in common: They care about the employee experience.

Whether it’s Hilton’s motto that “every employee counts,” Hyatt’s decision to treat employees like customers, or In-N-Out's family-centric approach, hospitality companies boasting the highest employee retention and engagement rates are those that care about their employees.

Companies striving for a great employee experience end up outperforming competitors, better retaining top talent, and boosting productivity—ultimately leading to increased profits.